There is a corporate document to whom we constantly get inspired and according to which we have built our business. It is called the “Charter of Values” and it contains the principles on which we base our identity and our daily actions as “people” and as a company. It is a guiding tool we all share and in which we identify ourselves. It helps us developing a common sense of belonging and encourages each one of us to be a protagonist of our future. Among the core values there is competence and know-how: both make up the large pool of knowledge at the origins of our business success. However these technical aspects are not enough by theirselves: there are essential principles which help in determing the quality of relationships. They are embodied in the consistency and continuity of relationships according to mutual trust and stability.